Warranty Policy
At Tech Mart Bd, we stand behind the quality of our products and are committed to your satisfaction. Our warranty policy is here to protect you against any manufacturing defects and ensure you have a hassle-free experience with your purchase.
What’s Covered?
Warranty Period:
- Each product comes with a specific warranty period, which starts from the date of purchase. Please check your purchase receipt or product page for details.
Covered Issues:
- The warranty covers defects in materials and workmanship under normal use during the warranty period.
What’s Not Covered:
- Damage caused by misuse, accidents, modifications, or unauthorized repairs.
- Consumable parts like batteries unless specified otherwise.
- Products with altered or removed serial numbers.
How to Make a Warranty Claim
Contact Us:
- Reach out to our customer service team by phone at 01851-916761, by email at techmartbd92@gmail.com, or through Live Chat on our website.
Provide Details:
- Share your order number, a description of the issue, and proof of purchase.
Assessment:
- We may ask for more information or photos of the product. If needed, you might need to send the product to us for inspection (shipping costs to be covered by you).
Resolution:
- If the product is defective and covered under warranty, we will repair it, replace it, or offer a refund.
Important Reminders
- Keep your original purchase receipt—it’s required for any warranty claim.
- The warranty is only valid for the original buyer and cannot be transferred.
Need Help?
If you have questions or need assistance, contact us anytime:
- Phone: 01851-916761 (Available 24/7)
- Email: techmartbd92@gmail.com
- Live Chat: Visit techmartbd.shop
We’re here to help and ensure you have a great experience with Tech Mart Bd!